trifecta faq.jpg

FREQUENTLY ASKED QUESTIONS

Your therapist will perform a verbal and practical evaluation to formulate a treatment plan that best suits your needs and therapy goals.  You and your therapist will discuss treatment expectations and protocols.  Prior to your scheduled appointment you may fill out your intake form online, or in the office, upon your early arrival.  

+

WHAT SHOULD I EXPECT FROM MY FIRST SESSION?

+

Clients can dress down to their comfort level in their session.  Depending on the level of mobility therapy needed during the session,

-Men may bring/wear loose or fitted athletic shorts (not required)

-Women may bring/wear running/athletic shorts and a sports bra with a back clasp (not required)

WHAT SHOULD I WEAR?

+

Each client’s treatment plan will be individually tailored to their specific therapy needs.  Routine treatment offers optimal results, helping heal and prevent injury.  Our goal is for you to keep you doing whatever it is that you enjoy, from participating in sports and workouts, to keeping up with your grandchildren, we treat it all!  Trifecta offers several maintenance packages to make continued therapy easy and affordable.   

HOW OFTEN DO

YOU SUGGEST TREATMENT?

+

We offer flat rate, auto-charged, monthly maintenance packages for a reduced price per session, as well as other membership benefits, including reduced price sauna and NormaTec Compression sessions.    

DO YOU

OFFER PACKAGES?

+

60 minutes - $110

90 minutes - $150

30 Minute Sauna- $25

NormaTec Compression- $25

 

All appointments are prepaid at time of scheduling.

 

Maintenance Package Pricing:

Bronze (1 session/month)- $90

Silver (2 sessions/month)- $175

Gold (3 sessions/month)- $250

Platinum (4 sessions/month)- $315

 

Maintenance Memberships are charged on the 1st of each month.

WHAT'S THE COST PER SESSION?

+

We accept cash, check, Visa, Mastercard, American Express, and

Discover. All appointments are prepaid at time of scheduling.

WHAT ARE YOUR

PAYMENT METHODS?

+

Yes, we receive referrals from and co-treat with physicians, physical therapist, chiropractors and personal trainers.  Trifecta offers services that compliment many types of concomitant treatment.  

CAN I STILL COME

IF I AM GOING TO

PHYSICAL THERAPY

OR SEEING A

DOCTOR FOR CARE?

+

Your post treatment plans can be addressed with your therapist. Although, it is optimal to treat your session day as a recovery day, it is not always necessary.  

CAN I WORK OUT AFTER A SESSION?

+

Clients/Members must cancel or reschedule more than 24 hours in advance of their scheduled appointment to avoid being charged their full session amount or a membership credit being deducted.

*All scheduled appointments are prepaid. 

IS THERE A

CANCELLATION FEE?

+

First time clients need to call the office at 225.421.1499 to book their initial session. 

 

If you are a current client, you may utilize our app, website or call the office to schedule your next session!

+

HOW DO I BOOK?

HOW DO I BOOK?

Memberships cannot be shared and credits are non-transferable.

CAN MEMBERSHIPS BE SHARED?

+

WHAT IS THE FIRST

SESSION LIKE?

Treatment sessions are either 60 or 90 minutes, depending on the appointment scheduled.  We recommend a 90-minute session for your first appointment so a comprehensive assessment can be fully achieved.

HOW LONG ARE

THE SESSIONS?

+

We do not bill insurance at this time.  You may submit a claim directly to your plan if it covers massage therapy.  We are able to accept most FSA and HSA accounts. All appointments are prepaid at time of scheduling.

CAN YOU BILL

MY INSURANCE?

+

WHAT'S THE COST PER SESSION?

HOW OFTEN DO

PEOPLE COME

FOR TREATMENT?

HOW LONG ARE

THE SESSIONS?

Absolutely! We treat every type of body. From specific treatment to just treating yourself to a self-care session, we will discuss and meet your therapy expectations! 

+

I'M NOT AN

ATHLETE. IS TRIFECTA

STILL FOR ME?

+

We offer corporate wellness sessions. We can come to your office/company to work on staff as either part of a corporate wellness initiative or a staff appreciation event.

We utilize your preference of a massage table or chair for mini sessions.  If you are interested in having Trifecta come to you, please call the office (225-421-1499) or email (info@trifectasportstherapy.com) to inquire.

DO YOU PROVIDE

OFF-SITE SESSIONS?

+

IS THERE A

CANCELLATION FEE?

I'M NOT AN

ATHLETE. IS TRIFECTA

STILL FOR ME?

CAN YOU BILL

MY INSURANCE?

CAN YOU BILL

MY INSURANCE?

If it’s your first time at Trifecta, please call 225-421-1499 and schedule an appointment through our office coordinator.  We will discuss your treatment needs and place you with the appropriate therapist.  After your initial appointment you will be able to utilize the app or online site to book future services!

+

CAN FIRST TIME CLIENTS BOOK ONLINE?

WHAT ARE YOUR

PAYMENT METHODS?

DO YOU

OFFER

PACKAGES?

CAN I WORK

OUT AFTER A

SESSION?

We provide wraps that individuals can wear in the sauna during their session or you may wear workout gear (ie; shorts, sports bra, tank).  Staff will check in on you during your session so appropriate attire is required.  

WHAT DO I WEAR IN THE SUANA

+